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kapak · 06-20-2007, 06:02 AM

Mayan Palace, a beautiful place to visit but I wouldn’t want to own there!

My story is similar to many others. I arrived at the Mayan Palace in Nuevo Vallarta and attended a 90 min presentation. Five hours later I signed a contract after being offered guarantees of high rental fees for my timeshare and the ability to pay off the contract by selling my existing timeshare. I believed this was a sure win situation. It was, for them.
Being a timeshare holder already they zeroed in on the maintenance fee. I was promised that I could avoid paying a maintenance fee by simply returning one of the weeks to them to use. This would be easy because they gave me two for the price of one. (Nothing is free, there price is very high) I have discovered after returning home that I don’t turn it in to the resort, I have to hire a rental company with no guarantee of the $1700 dollars they had assured me I would get..
At the presentation I was put on the phone with a broker in timeshares to discuss selling my existing time share. I was told by Robert, the timeshare broker, that I would have no problem selling at a nice price that would easily pay off the timeshare with the Mayan Palace. He would start working on it and I was to contact him when I returned home. When I called the number the Mayan Palace representative gave me I learned that no one by that name worked at the agency. A quick look at prices for places similar to mine revealed that I would get much less than I needed to pay off the Mayan Palace.
Back in Mexico that evening after the presentation I began to worry about the “deal” especially since my wife was not with me. How was I going to tell her. What would be her reaction? I was told that I couldn’t cancel the contract because I would loose the $5300 dollars I had put on my credit card as the down payment. I have learned since then that this in NOT TRUE.
Since returning home my wife and I have notified our credit card company which told us that we have a 10 day period in which cancel the purchase which we have done. We have also informed the Mayan Palace and Desarrollo Marina Vallarta that we have cancelled our contract. Our visit to Mexico has been tainted by this experience and I doubt that we will ever travel there again. We are telling everyone we know about the lying, half truths and the deceptive sales tactics of the Mayan Palace sales people and avoid there resorts in general.

06-20-2007, 06:02 AM	#4 (permalink)
kapak Junior Member Join Date: Jun 2007 Posts: 1	Re: Mexican Timeshare Scam Mayan Palace, a beautiful place to visit but I wouldn’t want to own there! My story is similar to many others. I arrived at the Mayan Palace in Nuevo Vallarta and attended a 90 min presentation. Five hours later I signed a contract after being offered guarantees of high rental fees for my timeshare and the ability to pay off the contract by selling my existing timeshare. I believed this was a sure win situation. It was, for them. Being a timeshare holder already they zeroed in on the maintenance fee. I was promised that I could avoid paying a maintenance fee by simply returning one of the weeks to them to use. This would be easy because they gave me two for the price of one. (Nothing is free, there price is very high) I have discovered after returning home that I don’t turn it in to the resort, I have to hire a rental company with no guarantee of the $1700 dollars they had assured me I would get.. At the presentation I was put on the phone with a broker in timeshares to discuss selling my existing time share. I was told by Robert, the timeshare broker, that I would have no problem selling at a nice price that would easily pay off the timeshare with the Mayan Palace. He would start working on it and I was to contact him when I returned home. When I called the number the Mayan Palace representative gave me I learned that no one by that name worked at the agency. A quick look at prices for places similar to mine revealed that I would get much less than I needed to pay off the Mayan Palace. Back in Mexico that evening after the presentation I began to worry about the “deal” especially since my wife was not with me. How was I going to tell her. What would be her reaction? I was told that I couldn’t cancel the contract because I would loose the $5300 dollars I had put on my credit card as the down payment. I have learned since then that this in NOT TRUE. Since returning home my wife and I have notified our credit card company which told us that we have a 10 day period in which cancel the purchase which we have done. We have also informed the Mayan Palace and Desarrollo Marina Vallarta that we have cancelled our contract. Our visit to Mexico has been tainted by this experience and I doubt that we will ever travel there again. We are telling everyone we know about the lying, half truths and the deceptive sales tactics of the Mayan Palace sales people and avoid there resorts in general.