Travel Forums by Destination360 - View Single Post - The Occidental Allegro Papagayo still shut?

mr stacey · 04-11-2008, 08:13 AM

Hi Folks,

Well finally I have in my possesion a letter from 'First Choice Customer Services' that states
' The Occidental Papagayo is now open and the chnges to the sewerage problems have now been implemented. The hotel is not running to full occupancy at the moment but this only affects the amount of rooms occupied and not the facilities available'

Do we really belive this company that takes 6 weeks to respond to a letter ? then a recorded letter ? The customer service person who wrote to me was Ms Tracey Griffin and the contact number was 0161 7454740 so that might help others to have a point of contact.

As for the holiday I will take it, along with some sampling bottles and some very careful notes and if it does not live up to what I paid for and we are ill then it will be of to court

04-11-2008, 08:13 AM	#12 (permalink)
mr stacey Junior Member Join Date: Feb 2008 Posts: 6	Re: The Occidental Allegro Papagayo still shut? Hi Folks, Well finally I have in my possesion a letter from 'First Choice Customer Services' that states ' The Occidental Papagayo is now open and the chnges to the sewerage problems have now been implemented. The hotel is not running to full occupancy at the moment but this only affects the amount of rooms occupied and not the facilities available' Do we really belive this company that takes 6 weeks to respond to a letter ? then a recorded letter ? The customer service person who wrote to me was Ms Tracey Griffin and the contact number was 0161 7454740 so that might help others to have a point of contact. As for the holiday I will take it, along with some sampling bottles and some very careful notes and if it does not live up to what I paid for and we are ill then it will be of to court