[mr stacey]

Hi, I have just returned from the Allegro and I can confirm that the problem has NOT been sorted out and is unlikely to be sorted out for some months. While there room 513 flooded with raw sewage and was left for over 3 days. When I questioned the general manager his exact quote was 'Thats not you problem, thats my concern' and that was after the smell made my wife ill. All he offered was a room change and let us see the on site doctor free of charge, normaly $200 for a visit, mind you the doctor was very busy while we were there, I think about half the guests had stomach trouble at one time or another. The smell comes from the sewage tank infront of block 14 which is next to the show theatre and it more often than not woffs over the buffet resturant at night. THey have tried to put in a new tank but have been stopped by the person who's land they were trying to use. They can only let out 120 rooms out of 300 max because of this problem but the benifit is you have a choice of sunbeds and get served at the bar quick but remember to take plenty of medicine as nearest town is 45 mins, $60 round trip, and I nearly forgot you have to walk down 38 steps to get to the bar, pool and resturant, that is not in the brochure. I have filled in 4 pages of the complaints form so you and I know First Choice ARE aware of the problems, I wish you good luck, and hope you enjoy Costa Rica if you can ignore the hotel problems