 Re: occidental allegro problems
Hi, sorry to hear that the problems have not been resolved. When I contact First Choice tomorrow, can I tell them that I know about your experiences. I don't need to mention your name, but I feel very unnerved that they are denying any knowledge of the sewage problems. Although we do not want to go on a typical sun sea and sand holiday, and are looking forward to seeing the real Costa Rica, I was surprised and frankly annoyed to find out that the nearest town is 45 minutes away, again something that was not mentioned in the brochure. I knew that the hotel was "on a steep hillside" was not aware that it involved climbing so many steps. Do you know what your next course of action is going to be?? When we get back from Costa Rica, I will let you know how we fared and believe me, if we experience any problems, I will take legal advice. I read a different reviewers experiences of First Choice on another website and he was forced to take a small claim action against First Choice which they settled out of court, prior to this, they appeared to be very unhelpful and denying any responsibility for the customers poor experiences. Doesn't that sound familiar???
Oh well, here's hoping that things may be resolved tomorrow.
Many thanks for your reply
Maria |