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Old 04-15-2009, 08:51 AM   #1 (permalink)
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Join Date: Apr 2009
Posts: 4
Default Have you ever travelled in Viet Nam

Hi everybody ,
I'm student at Hoa Sen University in Viet Nam. My major is hotel management . So I have questionare about tourists in Ho Chi Minh City . I wonder if everybody who travelled in Viet Nam can help me do this .
Thank you so much .
If you can help me , plz send questionare back to my email : mickey_phuongvan3389@yahoo.com
THIS IS MY QUESTIONARE .

QUESTIONNAIRE

1/ Where are you from ?

□Americas
□ Asia
□ Europe
□Africa
□Australian

2/How many times do you come to Vietnam ?

□First time
□Second times

□Others
3/What kind of hotel do you stay ?

□5 Stars
□4 Stars
□3 Stars
□ 1 or 2 Star
4/What’s first choice when you choose that hotel ?

□Comfortable
□Relax
□Convenient
5/What kind of room do you want to stay in hotel ?
□medium rate and good services
□high rate and excellent services
6/ Which service make you like the most in the hotel ?

□Reception
□Waitress / waitor
□Housekeeping
□Others
7/ Do you often use the laundry service in hotel ?
□ Yes
□ No
8/ What do you think about the laundry service in the hotel ?
□ good □normal □bad
9/What do you think about Receptiont in the hotel ?
Communicate : □ good □ normal □bad
Greeting: □ good □ normal □bad
Friendly: □ good □ normal □bad

10/What do you think about Housekeeping in the hotel ?
Communicate : □good □normal □bad
Friendly: □good □normal □bad

11/What do you think about Facilities in the hotel ?
□ Excellent
□ Good
□ Bad

12/When you have a problem about the services in hotel, have you ever complain with the manager about that ?
□ Yes
□ No

13/ How the manager solve this problem ?







14/What typical elements about Vietnamese culture in hotel ?







15/What make you impress when you first step in hotel ?






B/c i'm just newbie ,i can't post my link in this topic .
jennyphuong is offline  
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