HELP

We hope this section helps you solve any technical difficulties with your viewing experience.

What are the system requirements for viewing?
Why can't I see 360 panoramas?
Playback of full screen 360's?

1. What are the system requirements for viewing?

System Requirements

All Platforms

Bandwidth : 56k or better
Browser : Firefox 2.0 or Internet Explorer 6 or better
Screen Resolution : 1024x768 or better recommended

Full-screen Flash movies are approx. 750kb-2mb and require the Flash player. http://get.adobe.com/flashplayer/

Windows

Pentium computer running Windows 95, or better
32MB RAM for Windows 95, 32 MB RAM for Windows NT
Netscape Navigator or Internet Explorer 4.0 or higher
256 color display (thousands highly recommended)
Macintosh

Power Macintosh running System 7.5.1 or higher
14MB RAM allocated to the Web browser
Netscape Navigator or Internet Explorer 4.0 or higher
256 color display (thousands highly recommended)

2. Why can't I see 360 panoramas?

To view the panoramas you MUST have Flash installed and enabled. Visit http://get.adobe.com/flashplayer/ to download.

Other options:
Try resizing the browser window to encourage loading the 360.
If you have any other programs open, close them.
For Macintosh users, check the memory allocation for the application.
Check if you have enough physical memory.
For either Macintosh or Windows machines, quit other applications and launch the browser again
If none of the above work, try quitting out of the browser and re-opening it.

3. Playback of full screen 360's?

Playback
Problem: The 360 panorama shows blurry.
Solution: Depending on you internet connection that might take several minutes. Just give it some time.

Turning
You can turn around in a panorama by click-and-hold the mouse button and the move the mouse (click and drag).
Zooming
You can zoom in the panorama by either pressing the shift key or by clicking on the symbol. You can zoom out the panorama by either pressing the control key or by clicking on the symbol.

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