Since 1963, the Saunders family has been at the helm of the Lenox, overseeing day-to-day operations and a series of meticulous restorations - including one in 2003 that earned worldwide accolades for historic preservation and design. An unwavering commitment to total guest comfort, innovation and a strong sense of community responsibility characterize the Saunders family's management approach. For example, the industry leading environmental efforts of the Lenox have received numerous prestigious awards for pioneering luxury within ecotourism including a gold medal from President George H. Bush in 1992. We provide old-world service in the heart of one of the nation's most exciting and charming cosmopolitan cities. We have a dedicated, experienced staff to welcome you, make sure you are comfortable, and provide the kind of superb, four-diamond service one expects of a fine hotel. Whether you want a quick meal, need to check your e-mail at our business center, or would like concierge assistance, our staff is always at your service. The Lenox is a luxury first class hotel located in Boston, MA.